Service Department

We offer full-service bicycle repair, so you can drop off your bike and let our experienced mechanics get it riding like new again. We specialize in commuter and everyday bikes, but we're happy to take a look at just about anything and if we can’t handle it, we can help you figure out where you should take it.

At your appointment, we will talk with you about your bike and what’s going on with it. If you can hang around for 5-10 minutes when you drop the bike off, we can assess your bike and write you a detailed quote for repair then and there. If you’ve gotta run, we’ll look at your bike and give you a call letting you know what it needs. 

We always do our best to work within your budget using our supply of new and used parts. Check out some of our common service packages below.

Please review our E-Bike Service Policy here.

Book a service appointment here

Basic Tune-Up. $89

Nothing’s broken, but things aren’t working as smoothly as you’d like? A Basic Tune-Up is for you. We do everything we can to make your bike run as smooth as possible, short of replacing parts. It includes:

  • light cleaning

  • adjust brakes and shifting

  • adjust all bearing systems

  • true the wheels

  • inflate tires

  • fasten nuts and bolts

  • lubricate chain and cables

If you need other work done, our à la carte menu prices are discounted by 25% when combined with a tune-up package

Big Tune-Up. $185

You’ve ridden the hell out of your bike since your last tune-up, or maybe it’s just seen some rough times. For that, consider our ‘Big Tune-Up’. It includes everything in our ‘Basic Tune-Up’ AND:

  • replace all cables and housing

  • replace brake pads

  • install new grips or handlebar tape

  • install new chain

  • install new cassette

The cables, and housing are included. The cost of brake pads, chain, cassette and grips or tape are not included.

Flat Fix. $22

Flat tires happen to the best of us. No need to make an appointment. Just stop by and we can almost always do it on the spot. The flat fix fee includes a new tube.

E-Bikes add + $15

Make it Butter

Please call to inquire about a custom bike build. We love doing them, and work with new and used frames and parts to help you build the bike you’re searching for! Labor usually runs $200 - $350

À la carte service menu

Sometimes your bike doesn’t need a full service. For that we have our à la carte menu.

When added to a tune-up package, all à la carte costs are discounted 25%. 

Chef’s suggestions:

  • Adjust Brake $15

  • Brake Pad Install $20

  • Cable Install (no housing) $15

  • Cable and Housing Install $20

  • Chain Install $15

  • Freewheel or Cassette Install $15

  • Derailleur or Shifting Adjust $20

  • True Wheel $20

  • Custom wheel build $85

Give us a call or drop by the store to enquire about other costs, whether it be tapping bottom bracket threads, swapping out handlebars, or anything else you can think of.

Safety Check. $20

Just enough for you to avoid catastrophe. Check fasteners, adjust limit screws, lube chain, check cables and pads, and let you know what else should be looked at.

Bike Bath. $20-50

If your bike is dirty, we will clean it for you! A dirty drivetrain or rim is likely to wear out faster. Get it cleaned and have your bike run smoother for longer.

XC Ski Service

XC Ski Binding Install: $30

XC Ski Hot Waxing: $25

XC Ski Repair: $30

XC Pine Tar for Wooden Skis: $50

  • Every bike is different, as is service demand throughout the year. If we have the parts on hand (we usually do) it usually doesn’t take more than three business days from when you approved the quote for us to have your bike ready for pickup. We will keep you updated on the timing.

    If your bike is your primary mode of transportation and you need one to get around, ask us about our ‘borrow bikes.’

  • Let us know what your budget is, and we will do what we can to stay within it. We can also recommend the most necessary repairs to keep your bike safe and functional. Also consider joining us at Open Bench Time to do some of the work yourself.

  • We loving working on all bikes. However, we don’t touch the electronics on e-bikes. If you do have an e-bike, we can do all the acoustic repairs, we just ask that you remove the battery while the bike is in our shop

    Please review our E-Bike Service Policy here